LEGAL

  • AURORA HOLISTIC HEALING – TERMS OF USE, DISCLAIMER, AND RELEASE OF LIABILITY WAIVER

    1. ACCEPTANCE OF TERMS
    By accessing or using the website (www.auroraholistichealing.com), booking a session, or engaging with any services, content, or materials provided by Cate Porter (ABN 58450951968), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, Disclaimer, and Release of Liability Waiver. If you do not agree, please discontinue use immediately.

    Services are only available to individuals aged 18 years and above.

    2. JURISDICTION
    These Terms are governed by the laws of Queensland, Australia. By using this website and services, you submit to the exclusive jurisdiction of the courts in Queensland, Australia. If accessing from outside this jurisdiction, you are responsible for complying with local laws.

    3. TERMS OF USE
    By engaging in any session, program, or content provided by Aurora Holistic Healing, you acknowledge and accept full responsibility for your own physical, mental, and emotional well-being.

    You understand that the services offered by Cate Porter do not replace medical, psychological, or psychiatric care. Any guidance, exercises, or recommendations provided are for general informational and educational purposes only and should not be considered a substitute for professional healthcare or therapeutic intervention.

    You acknowledge that:

    • The techniques offered, including breathwork, somatic practices, and intuitive guidance, are not medical treatments.

    • Any session or practice may bring up emotional or physical responses, and it is your responsibility to determine if participation is suitable for you.

    • If you have any pre-existing medical or psychological conditions, you should consult a qualified healthcare provider before engaging in any services.

    4. MEDICAL DISCLAIMER AND RELEASE OF LIABILITY
    By participating in any sessions, programs, or exercises provided by Aurora Holistic Healing, you acknowledge and accept the following:

    • You are solely responsible for your own well-being before, during, and after sessions.

    • The facilitator, Cate Porter, is not liable for any physical, emotional, or psychological reactions that may arise.

    • You will not hold Aurora Holistic Healing liable for any injuries, adverse effects, or unintended consequences that may result from participation.

    Contraindications: If you have any of the following conditions, you must disclose them prior to booking:

    • Pregnancy

    • Epilepsy or seizure disorders

    • Recent surgeries or serious physical injuries

    • Cardiovascular conditions (including uncontrolled high blood pressure, heart attacks, or aneurysms)

    • Diagnosed psychiatric conditions (including schizophrenia, bipolar disorder, or dissociative identity disorder)

    • Hospitalisation for any mental health condition within the past 12 months

    Failure to disclose relevant medical or psychological conditions may result in the cancellation of your session.

    5. INTELLECTUAL PROPERTY
    All content, materials, and resources provided by Aurora Holistic Healing, including but not limited to website content, videos, exercises, and written materials, are the intellectual property of Cate Porter. These materials may not be copied, distributed, reproduced, or sold without prior written consent.

    6. MODIFICATIONS AND TERMINATION
    Aurora Holistic Healing reserves the right to modify or discontinue any aspect of its services at any time. Changes to these Terms will be posted on the website, and continued use constitutes acceptance of any revisions.

    For any questions or concerns, please contact:
    Cate Porter
    Email: hello@auroraholistichealing.com
    Website: www.auroraholistichealing.com

  • Welcome to the Cancellation, No-Show, and Refund Policy for Aurora Holistic Healing (ABN: 58450951968).

    1. YOUR ACCEPTANCE

    By booking a session with Aurora Holistic Healing, you agree to be bound by the terms of this policy. If you do not agree with any part of this policy, please refrain from making a booking.

    2. TERMS OF BOOKING AND/OR PURCHASE

    By booking a session, you agree to the Cancellation, No-Show, and Refund Policy outlined here. The term “you,” “client,” or “purchaser” refers to the individual who has booked or purchased services from Aurora Holistic Healing.

    3. CANCELLATION POLICY

    We understand that life can be unpredictable, and you may need to reschedule. To avoid being charged for your session, we require 48 hours’ notice for any cancellations or rescheduling.

    • Cancellations with less than 48 hours’ notice: If you cancel or reschedule within 48 hours of your appointment, you will receive credit for the full amount towards a future session.

    • Cancellations with less than 24 hours’ notice: If you cancel or reschedule within 24 hours of your appointment, you will forfeit the full session fee.

    4. NO-SHOW POLICY

    If you do not show up to your scheduled session and have not notified us in advance, the full session fee will be forfeited. No credits or rescheduling will be offered in this case.

    Please understand that this policy is in place to respect both your time and the time of other clients.

    5. REFUND POLICY

    At Aurora Holistic Healing, we do not offer refunds for sessions or services once they have been booked and paid for. However, if you cancel within the specified timeframe (48 hours), you will be offered a credit towards a future session.

    If you have concerns regarding your session or feel that it didn’t meet your expectations, please get in touch directly, and we will do our best to address your concerns in a constructive manner.

    6. RESCHEDULING

    If you need to reschedule your appointment, please notify us as early as possible to avoid the charges listed above. We will always do our best to accommodate your needs, and any changes made 48 hours or more before your appointment will be at no additional cost.

    7. CONTACT DETAILS

    For cancellations, rescheduling, or any questions about this policy, please contact:

    Email: hello@auroraholistichealing.com

    This policy is in place to ensure that our services are available to all clients and to honour the time of everyone involved. We appreciate your understanding and cooperation.

    Last updated: 26 MARCH 2025

  • TERMS AND CONDITIONS

    Welcome to the Terms and Conditions for Aurora Holistic Healing.

    This website, www.auroraholistichealing.com, is owned and operated by Cate Porter | Aurora Holistic Healing, a business dedicated to providing transformative holistic services.

    By accessing and using this website, or engaging with our services, you agree to comply with and be bound by the following terms and conditions.

    1. ACCEPTANCE OF TERMS

    By using the Aurora Holistic Healing website and services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use of our website and services immediately. The terms “we,” “us,” and “our” refer to Aurora Holistic Healing, and “you” and “your” refer to the user or customer accessing our website, services, or content.

    You must be at least 18 years old to use this site or engage with our services.

    2. JURISDICTION

    These Terms and Conditions are governed by the laws of Victoria, Australia. Any legal disputes will be subject to the exclusive jurisdiction of the courts in Victoria, Australia. By using our website, you agree to submit to these courts’ jurisdiction.

    If you access the website from outside of Australia, you do so at your own risk and are responsible for complying with all applicable local laws.

    3. CHANGES TO TERMS

    We reserve the right to update or change these Terms at any time. Any modifications will be posted on this page, and you should review the Terms regularly. Continued use of our site after any changes to these Terms will constitute your acceptance of the new Terms.

    4. LICENSE TO USE OUR SITE

    We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website in accordance with these Terms. You agree not to use the website for any unlawful or unauthorized purpose.

    5. PROHIBITED CONDUCT

    You agree not to engage in any activity that may:

    • Violate any law or infringe upon the rights of others

    • Defame, harass, threaten, or offend others

    • Interfere with or disrupt the website or its servers

    • Use the site to send unsolicited communications

    • Upload or distribute viruses or any harmful software

    • Engage in any form of data scraping or unauthorized copying of our content

    6. INTELLECTUAL PROPERTY RIGHTS

    All content on this website, including text, graphics, logos, images, and videos, is the property of Aurora Holistic Healing and is protected by copyright laws. You may not copy, reproduce, distribute, or use our content without express permission.

    User Content: If you submit content to the website (such as feedback, reviews, or other material), you grant Aurora Holistic Healing a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content. You are responsible for ensuring you have the right to share any content you submit.

    7. NO COMMERCIAL USE

    Our website and services are for personal, non-commercial use only. You may not use our site for any commercial purposes, including advertising or generating revenue, without obtaining our prior written consent.

    8. SERVICES AND PAYMENT

    Aurora Holistic Healing offers holistic services such as breathwork, somatic practices, and intuitive guidance. All services, whether online or in-person, are subject to availability. Prices for services are clearly outlined on our website or agreed upon prior to the provision of the service.

    Payment for services must be made in full prior to the session or as agreed upon. In the case of cancellations or rescheduling, you may be subject to specific terms regarding refunds or credit for future services.

    9. REFUND POLICY

    We are committed to providing the highest quality services. However, due to the nature of the services we offer, refunds are not available once services have been rendered, except in cases where the service is unavailable, or if it is covered by a separate agreement. Please see our cancellation and refund policy for specific details.

    10. DISCLAIMER

    While we are dedicated to providing safe, supportive, and transformative services, you acknowledge that holistic practices, including breathwork and somatic therapies, are not a substitute for medical or psychological treatment. If you have any concerns about your health or well-being, we recommend consulting with a medical or mental health professional before engaging in our services.

    Aurora Holistic Healing is not liable for any medical or psychological issues arising from the use of our services, nor for any consequences that result from participation in our sessions.

    11. REFUSAL OF SERVICE

    We reserve the right to refuse service or remove any user from our services at our sole discretion. This may be due to any form of misconduct, failure to comply with our Terms, or any action that we determine may compromise the integrity of our services.

    12. THIRD-PARTY LINKS

    Our website may contain links to third-party websites for your convenience. These links do not imply that we endorse the third-party website. We are not responsible for the content or privacy practices of any third-party sites.

    13. PRIVACY AND DATA

    Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information. By using our site and services, you consent to the collection and use of your information as outlined in the Privacy Policy.

    14. USER REPRESENTATIONS

    By using our site and services, you represent and warrant that you:

    • Are of legal age to form a binding contract

    • Have the legal capacity to enter into these Terms

    • Will use our services only for lawful purposes

    • Will not misuse the services or violate these Terms in any way

    15. LIMITATION OF LIABILITY

    To the fullest extent permitted by law, Aurora Holistic Healing shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use of our site or services. This includes, but is not limited to, any errors, interruptions, or loss of data.

    16. CONTACT US

    If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

    Aurora Holistic Healing

    Email: info@auroraholistichealing.com

    Website: www.auroraholistichealing.com